18F
Scaling design systems for the people
2016

As part of a widespread federal efforts to improve public’s experience of government digital services, 18F needed a secure and compliant platform that helps federal agencies deliver services the public deserves in a faster and user-centered way.

Expanding the design systems capabilities to include an interactive web builder allowed users to easily create compelling layouts that can be previewed within minutes, which was unheard of in the government world, until now.

After a year of the beta run, we had hundreds of federal agencies using cloud.gov to build products and services with rich content and intricate data visualizations in record time. Over 100 million people were exposed to those services created every day by notable partner agencies, including Treasury, Education, Justice, Defense, NASA, and Homeland Security.

Scope
Brand Identity, User Experience Design, Art Direction, User Research, Information Architecture, Accessibility, Design System, Data Visualization, Visual Design, Illustration, Iconography

Design
JJ Moi, Ryan Thurwell, Eric Ronne, Gail Swanson, Meghana Khandekar

Development
Dave Cole, Marco Segreto, Michael Torres, Jeremia Kimelman

Further Readings
Inside Obama’s stealth startup →
The secret startup that saved the worst website in America →
Federalist join the US Web Design Standards →
USWDS 2.0: Reinvent the experience, not the wheel →
Path to 18F →

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